Tap Talk - Case Study

I designed Tap Talk to address the high cost, complexity, and inaccessibility of traditional AAC tools. I identified a need for customizable, low-effort communication features—especially offline access, large visual tiles, and built-in emergency tools. I also saw adult users complain about outdated and childish interface designs that discouraged them from wanting to use the app.

My research prioritized disability-led insights, emotional usability, and WCAG 2.2 AA compliance. These findings shaped a mobile-first AAC app that is simple, supportive, and centered on real-world needs.